Privacy Policy
Privacy Policy The House of Redemption
Last Updated: 08/15/26
The House of Redemption (“THOR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, donate, volunteer, request services, or otherwise interact with THOR.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
• Name
• Email address
• Mailing address
• Telephone number
• Organization or business name
• Volunteer information
• Sponsorship information
• Donation information
• Information submitted through contact or service-request forms
• Communications you send to THOR
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
THOR may use information we collect to:
• Respond to questions and inquiries
• Process donations and transactions
• Respond to volunteer and sponsorship requests
• Provide information about THOR programs, services, and events
• Communicate with donors, volunteers, supporters, and community members
• Improve our website and services
• Maintain website security
• Maintain organizational and financial records Privacy Policy
• Comply with applicable laws and legal requirements
3. Donations & Payment Information
Online donations may be processed through third-party payment providers.
THOR does not store complete credit card, debit card, or bank account information on its website. Payment information may be collected and processed directly by the applicable payment provider.
Third-party payment services are governed by their own privacy policies and terms.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and improve the user experience.
We may also use third-party analytics services to understand website traffic and how visitors interact with our website.
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5. How We Share Information
THOR does not sell or rent your personal information. We may share information when reasonably necessary with:
• Website and technology service providers
• Payment processors
• Communications and marketing service providers
• Professional advisors and contractors
• Authorized THOR personnel
• Government authorities when required by law Privacy Policy
Information will be shared only for legitimate organizational, operational, legal, or transactional purposes.
6. Volunteer, Sponsorship & Service Requests
Information submitted through THOR volunteer applications, sponsorship inquiries, community-service requests, or other forms may be reviewed by authorized THOR personnel and service providers as necessary to respond to your request.
Please provide only information that is necessary for the purpose of the form.
7. Communications
If you provide your contact information, THOR may contact you regarding:
• Your inquiry or request
• Donations or transactions
• Volunteer opportunities
• Sponsorship opportunities
• THOR programs and services
• Events and organizational updates
You may opt out of non-essential communications at any time by using an available unsubscribe option or contacting THOR.
8. Information Security
THOR takes reasonable administrative, technical, and organizational measures to protect personal information.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us. Privacy Policy
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
10. Third-Party Websites
Our website may contain links to third-party websites, including donation platforms, social media platforms, community partners, and other resources.
THOR is not responsible for the privacy practices or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Your Privacy Choices
Depending on applicable law, you may have the right to:
• Request access to certain personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Opt-out of certain communications
• Ask questions about our privacy practices
We may need to verify your identity before completing certain requests.
12. Data Retention
THOR retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational records, resolve disputes, enforce agreements, and comply with applicable legal requirements. Privacy Policy
13. Changes to This Privacy Policy
THOR may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date.
14. Contact Us
Questions about this Privacy Policy or THOR's privacy practices?
The House of Redemption (THOR)
Columbus, Ohio
